Refund policy
✨ To our beautiful, elegant, and dear customer
At Majesté Luxury, we believe every woman deserves a royal experience. This return policy is carefully crafted to ensure a luxurious and secure shopping journey from start to finish.
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Return Policy
We accept return requests within 7 days of receiving your order, provided that the item is unused, unworn, undamaged, and in its original condition.
❌ We do not accept returns in the following cases:
• If the product has been used, worn, or damaged.
• If the return reason is “changed my mind” or “did not like the product”.
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Before Returning
Please contact us first at:
📧 support@majeste-luxury.com
We will review your case and provide return instructions.
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Product Condition Documentation
To ensure transparency, we photograph each product before shipping and packaging. The photo is kept on record to verify the item’s condition upon delivery.
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Customs & Duties
We are not responsible for any customs duties or taxes that may be applied upon your order’s arrival in your country.
These charges are the responsibility of the customer whenever requested by local authorities.
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Refunds
Once we receive and inspect the returned item, we will send you an email confirming our decision.
If approved, your refund will be processed to the original payment method within 10 business days.
Please note that your bank or card provider may take additional time to complete the transaction.
If you do not receive your refund within 15 business days after confirmation, please contact us at:
📧 support@majeste-luxury.com